🔒 Privacy notice

Last updated: 20 October 2026

Cyber Forge is a small, family-run 3D-printing shop. This page explains, in plain words, what we do with the details you give us. We keep it simple: we only use your details to make and post your order and to talk to you about it.

Who we are

Cyber Forge, run by a young maker with a parent who looks after the grown-up side. You can contact us about anything on this page at lawriechandler123@gmail.com.

What we collect

• When you order: your name, email address, postal address, what you ordered (with colours, sizes and any gift message), and your order reference.
• When you send a custom request: your name, email and your idea.
• When you leave a review: the name you type, your star rating and what you wrote. If we approve it, the name and review are shown on the shop.
• Your IP address (your internet connection's address) is sent with orders, requests and reviews, so we can spot spam and fake orders.

We never see or store your card details — card payments are handled entirely by Stripe, and Revolut payments by Revolut.

Why we use it

• To make your order, post it to you, and contact you if there's a question about it.
• To take payment and match it to your order.
• To reply to your custom request or message.
• To show reviews, and to keep spam and fake orders out.

We use it because you've asked us to sell you something (to carry out our agreement with you), and to keep the shop safe from spam (our legitimate interest). We don't send marketing emails, and we never sell or share your details for marketing.

Who else handles it

A few trusted services help run the shop, and only get what they need to do their job:

• Web3Forms — delivers your order, request or review to our email inbox.
• Stripe and Revolut — take your payment (they have their own privacy notices).
• Cloudflare — hosts the website.
• ipify — tells the shop your IP address for the spam check above.
• Royal Mail or another delivery company — gets your name and address to deliver your parcel.

What's saved on your device

The shop remembers your basket, your unpaid orders and your review on your own phone or computer (using your browser's storage), so they're still there if you close the page. It doesn't use advertising or tracking cookies. You can clear this any time by emptying your basket or clearing your browser data.

How long we keep it

We keep order details for as long as we need them for the order, any returns or questions, and our records — then we delete them. Reviews stay up until you ask us to remove them (or we take one down).

Your rights

You can ask us to show you what we hold about you, correct it, or delete it — just email us at the address above. If you're unhappy with how we've used your details, please talk to us first; you can also complain to the Information Commissioner's Office at ico.org.uk.

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